Social Security Disability Hearings During A Pandemic: What To Expect

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Given the pandemic, the manner in which some social security disability interviews and hearings are conducted has changed. In some areas, these sessions have largely moved to a telephone or video platform. As a result, there are some people with questions about what to expect from the process. If you plan to file a disability claim and have questions about how you could be impacted, here is some helpful information.

Focus Remains the Same

Although the format of the hearing might be different from what you may have expected in the past, the focus of the video or telephone hearing will be much the same as an in-person session. If this is your initial hearing, it will be to review your medical records and to hear your arguments to support your claim for assistance. 

Be certain you are prepared to speak about your condition and the day-to-day effects that it has had on your life and your ability to earn an income to be most effective. An attorney can help with this step.

Deadlines Are Critical

Make certain you adhere to all deadlines as it pertains to your claim. The video or telephone hearing will be used to help formulate a decision on your claim, but your medical records are even more important. You must submit these records by the deadline issued by the agency.

If they do not have the records, they cannot complete a hearing on your behalf. Additionally, given the effects of the pandemic, the length of time between the canceled hearing and the new hearing can be considerable, so make sure they have everything they need.

Preparation Is Essential

Given the unique format, and its importance, make sure you speak clearly and slowly. Internet connectivity and audio quality levels can sometimes impact how well the person on the other end can hear you speak, so you want to speak as clearly as possible. 

Serious connectivity issues can even cause the agency to cancel and reschedule your hearing. You can save a great deal of stress by ensuring your systems are prepared for the call. If you have an attorney, he or she may even set up a test-call with you to ensure there are not any technical issues.

Remember, it does not matter if you have an in-person hearing or telephone conference, the importance of attorney representation cannot be understated. Speak to a local social security attorney to help ensure you are prepared.


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